TRC Staffing is seeking motivated and hard-working Account Representatives for our client in Augusta, GA. Representatives will be assisting customers with problems and concerns regarding their utilities, and assisting with billing and other services.
- Reliable hours (40 or more per week)
- Base pay + performance bonuses + attendance bonuses
- Great team environment
- Employee benefits available immediately
- Responding to customers via inbound calls
- Handling requests for service on/off
- Resolving customer issues & complaints in a professional manner
- Documenting and updating customer account information
- Previous Customer Service experience preferred
- High School Diploma or GED
- Motivated and Team-Player attitude
- Excellent communication & interpersonal skills
- Basic computer skills
If you're looking for a position where you can stay long term, help resolve customer issues, and continue to grow your customer service experience this is the job for you!