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Account Representative


Posted: 03/25/2019 Job Number: 6633

TRC Staffing is seeking motivated and hard-working Account Representatives for our client in Augusta, GA. Representatives will be assisting customers with problems and concerns regarding their utilities, and assisting with billing and other services.

What's in it for You:

  • Reliable hours (40 or more per week)
  • Base pay + performance bonuses + attendance bonuses
  • Great team environment
  • Employee benefits available immediately

Job Responsibilities:

  • Responding to customers via inbound calls
  • Handling requests for service on/off
  • Resolving customer issues & complaints in a professional manner
  • Documenting and updating customer account information

Requirements & Qualifications

  • Previous Customer Service experience preferred
  • High School Diploma or GED
  • Motivated and Team-Player attitude
  • Excellent communication & interpersonal skills
  • Basic computer skills

If you're looking for a position where you can stay long term, help resolve customer issues, and continue to grow your customer service experience this is the job for you!

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