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Administrative/Customer Service Associate

Merritt Island, FL 32952

Posted: 09/15/2019 Industry: Customer Service Job Number: 10489

TRC STAFFING IS HIRING A CUSTOMER SERVICE ASSOCIATE

Merritt Island, FL

Job Description: The Customer Service Associate is an organized, detail oriented, motivated employee to provide excellent customer service to our clients and administrative support for a busy marina in Merritt Island, FL. The ideal candidate is smart and confident, with a great work ethic and a proactive approach to problem-solving who excels at multi-tasking in a high volume, fast-paced, constantly changing work environment.

Location: Merritt Island, FL

Number of Openings: 1

Starting Pay Rate: $10-12/HR DOE

Hours: Sunday-Thursday or Tuesday to Saturday, working morning (8:00am to 4:30pm) and closing (10:00am to 6:30pm) shifts.

Type: This is a Contract to Hire Permanent Position.

Customer Service Associate Qualifications and Responsibilities

  • Answer phones and email inquiries.
  • Schedule appointments.
  • Provide customer service to a diverse customer base, in person, and over the phone
  • Enter customer and vessel information accurately in the database.
  • Initiate, update and maintain work orders and storage contracts.
  • Prepare billing reports and invoices for boat repair projects of varying size and duration.
  • Provide administrative support including all general office tasks, updating Excel spreadsheets, data entry, assistance with estimating, correspondence and customer follow-up.

Customer Service Associate Job Requirements

  • Two or more years of increasingly responsible and relevant work experience.
  • Proficiency with computers and Office applications (Word, Excel, Outlook).
  • Strong written and verbal communication skills.
  • Experience in marine industries and/or boat knowledge a plus, but not essential.

Send resumes to: perry.ballard@trcstaffing.com

Please call 321-877-0800 to verify that you have applied for the position.

Only qualified candidates will be contacted.

Drug screen and background check required.

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TRC Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability and veteran status.

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