COLUMBUS, OH 43229
About the Opportunity:
You will use your telephone skills and experience to receive inbound calls to communicate with a diverse client base, respond and research each individual request and follow-up when necessary.
Receiving inbound phone calls from clients.
Responding to client inquiries.
Researching client inquiries using a number of resources.
Maintaining file notes of communications with clients.
Performing required follow-up with clients.
Ensuring a positive customer service experience for all clients.