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CUSTOMER SERVICE

LATROBE, PA 15650

Posted: 01/16/2019 Industry: Customer Service Job Number: 000004914

CUSTOMER SERVICE - THIS IS A FULL TIME POSITION - NOT A TEMPORARY POSITION
HOURS ARE 8: 30AM TO 5: 00PM, OCCASIONAL OVERTIME REQUIRED LOCATION: LATROBE, PA COMPETITIVE WAGES AND BENEFITS OFFERED
EXCELLENT BENEFIT PACKAGE OFFERED.

JOB DESCRIPTION: MAINTAIN CUSTOMER ACCOUNTS BY RECONCILING INVOICES AND APPLYING ITEMS TO ACCOUNTS RECEIVABLE.
UTILIZING PROCEDURES FOR PROCESS IMPROVEMENT, INVOLVED WITH SOFTWARE UPDATES AND UPGRADES.

COMMUNICATE DIRECTLY WITH SALES FORCE, INTERNAL DEPARTMENTS AND CLIENTS TO PURSUE AND RESOLVE ISSUES RELATED TO ORDERS, ACCOUNTS RECEIVABLE AND RETURNS.

PROCESS ALL WORK IN ACCORDANCE WITH RELEVANT WORKING PRACTICES AND STANDARD OPERATING PROCEDURES.
IMPLEMENT PROCEDURES TO MAINTAIN ACCURATE INVENTORY RECORDS IN THE ERP SYSTEM THROUGH PROPER BILLING.

VALID DRIVERS’ LICENSE AND 2-3 YEARS CUSTOMER OR ACCOUNT MANAGEMENT EXPERIENCE.

TWO PREVIOUS EMPLOYMENT REFERENCES AND A BACKGROUND CHECK DRUG SCREEN ARE REQUIRED. EMAIL YOUR RESUME TO MARY.CLYMER@TRCSTAFFING.COM THEN CALL 724-832-9200 FOR SPECIFIC JOB DETAILS AND TO REQUEST AN INTERVIEW. EOE
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