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Call Center Representative

BALL GROUND, GA 30107

Posted: 05/13/2019 Industry: Customer Service Job Number: 7803

TRC Staffing has partnered with a large residential and commercial trash company to staff for 2 temporary Call Center Agent roles in Ball Ground, GA. Our client is looking for high touch professionals as in this role you would be servicing some of our client's top accounts. If you believe in going the extra mile for your customer every time - this role may be a great fit for you.

*These positions are temporary and our client predicts these roles will last until the end of 2019.

Job Duties:

  • Call Center Agents will work with our client's larger accounts answering billing and service questions
  • Ensure complete client satisfaction, customer retention as needed
  • Responsible for working with the sales team to activate new accounts.
  • Taking payments, setting up payment arrangements, etc.

Experience Needed:

  • Prior call center experience preferred, but not required
  • Strong customer service experience
  • Ability to work under pressure
  • Strong written and oral communication experience
  • Strong computer skills with the ability to manage & navigate multiple screens and applications
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