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Charlotte, NC 28277

Posted: 09/13/2019 Industry: Clerical Job Number: 10664

Operations Analyst / Office Support

Responsibilities include:
Primary source for requesting, ordering, gathering and organizing pertinent underwriting and policy information necessary to achieve Underwriting goals relating to profit, growth, renewal retention, customer service and broker relationships. Department support includes, but not limited to Underwriting, Claims, CAT Modeling and Reinsurance Departments.

Review, order, and set-up miscellaneous reports needed in the rating and underwriting process
Set up ImageRight and Shared Drive File/Folder
Upload SOV to RMS Portal and file correspondence in ImageRight
Handle complex or escalated new business submission clearance and conflicts through applicable systems
Train contingent workers and vendors on processes
Gather necessary underwriting information/documentation for state specific and financial audit requests
Other duties and responsibilities as assigned by the Operations Manager

Desired Skills & Experience

(0-3) years of experience in an Underwriting Support or other Insurance Support position- insurance knowledge preferred but will train
Strong time management skills
Organized and able to multi-task
Conflict resolution
Adaptability to changing procedures and growing environment
Ability to work closely within a team structure
Experienced with Microsoft Word, Excel, SharePoint will train , ImageRight will train and Internet usage
Minimum high school diploma or equivalent. Some higher education preferred.

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