Atlanta, GA 30339
TRC Staffing is looking for a Customer Care Representative located near Cumberland Mall with a rapidly growing company!
Long term position, competitive pay, growth potential!
Military experience is preferred but not required.
Must have longevity with previous employers - serious inquires only!
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Take the extra mile to engage customers
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Why choose TRC Staffing Services?
At TRC Staffing we are committed to helping our clients and employees find the best fit. TRC works hard to campaign for our employees and help them land the position. We want to help change our employees lives and provide them with an extraordinary experience unlike any other. TRC Staffing offers benefits for our employees including, holiday pay, longevity bonus, partial paid medical insurance, electronic time keeping and direct deposit.