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Customer Service

SEATTLE, WA 98111

Posted: 07/22/2019 Industry: Miscellaneous Clerk Job Number: 9584

A clients driven professional with experience in a business to business support role is needed to work with new clients.

Never-ending responsibilities:

  • Resolving product and service issues by communicating with customers through email, social media, chat, and phone calls
  • Root cause analysis
  • Delivering immediate solutions
  • Realigning processes to make sure issues do not impact the customer experience
  • Monitoring process improvements to ensure they work as planned

Skills/Qualifications:

  • Customer Service
  • Product Knowledge
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Analyzing Information and reporting
  • Multi-tasking

The position is in Seattle and is accessible by bus.

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