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Customer Service Representative - Norcross, GA

Marietta, GA 30062

Posted: 10/01/2019 Industry: Help Desk Job Number: 11419

TRC Staffing is currently hiring experienced, customer service-minded Customer Service Representatives for our client in NORCROSS, GA. This client services both commercial and residential customers across multiple states nationwide, and is looking to grow their team.


Job Duties Include:

  • Answering high-volume inbound calls
  • Enter and update customer information into company database accurately and quickly
  • Route and escalate calls as appropriate
  • Maintain and exceed department goals and performance measures
  • Provide exceptional customer service at all times to ensure repeat business


  • Experience in a High-Volume Call Center environment highly preferred
  • Minimum 3 years of Customer Service experience
  • Proficient computer and data entry skills
  • Able to type 30 wpm or higher
  • Excellent communication skills, verbal and written, with a focus on providing the utmost customer service
  • Professional and motivated mindset

If you meet the requirements and are interested in this position, apply today with your up to date resume. (

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