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Customer Service Representative

Buford, GA

Posted: 04/08/2019 Industry: Customer Service Job Number: 000006952

TRC Staffing has immediate opportunities for a Customer Service Representatives for a temp-to-perm opportunity! Our client is located in Buford, GA and is looking for a professional individual who has exceptional computer skills and a strong customer service mindset. This company is a very busy regional electronic machine and device supply and repair facility, and seeks candidates who can contribute to the growth of their great company.

Job Title: Customer Service Representative

Hours: 8:00am - 5:00pm, Monday - Friday

Location: Buford, GA

What You'll Get:

  • professional customer service environment with renovated break rooms
  • set schedule and weekly pay
  • opportunity to work with a large company with many avenues for growth and development
  • two weeks of training

Core Responsibilities:

  • Provide exceptional customer service over the phone to customers with a strong problem-solving goal
  • Working at a computer and on the phone with customers heavy majority of the day. High volume email communication, moderate phone communication.
  • Answering calls from potential and existing customers, providing excellent customer service, answering questions and giving status updates, providing suggestions and recommending other services when appropriate

Requirements:

  • Very strong computer navigation skills
  • Strong typing and data entry skills
  • Ability to work solely on computer
  • Previous experience in a call center or other phone-based communication highly preferred

If you are looking for an opportunity to grow with an excellent company, we want to represent you! Apply online at www.trcstaffing.com

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