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Customer Service Sales Support Coordinator

ATLANTA, GA 30350

Posted: 02/11/2019 Industry: Customer Service Job Number: 000005449

TRC Staffing is searching for a sales support, customer service, logistics representative in the Roswell GA area. Our client is a small stable company with year of experience in the rubber industry. Your day to day actives will be interacting with the outside sales team to provide them with product support, pricing, inventory, freight management and resolving customer issues. Fast paced environment, heavy call volume, stable team that works as a group, strong computer skills a must.

Job Duties:
  • Works closely with Sales Team, Vendor Partners and Shipping Services for fulfillment activities
  • Accurately process customer quotes and sales orders
  • Track and manage orders to delivery
  • Provide customer service via phone and email as necessary
  • Coordinate with shipping/receiving personnel to insure all goods are processed and shipped according to company standards
  • Negotiate freight rates with various carriers
  • Support Sales Team to ensure that projects are seen through to completion
Requirements:
  • 2-3 years in Sales & Customer Service experience in a non-retail environment is required
  • Excellent communication skills
  • Experience with order entry systems, such as Sage or Oracle, is highly preferred, but not required
  • Strong computer literacy skills (Microsoft Office)
  • Ideal candidate will be results driven, with a focus on customer satisfaction and be an overall team player

Apply today at www.trcstaffing.com , after applying call 404-261-0012 for an immediate phone interviews. We are looking forward to assisting you in finding your next career!

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