ATLANTA, GA 30346
TRC Staffing is currently looking for people who enjoy a challenge & thrive in an environment where things are moving very quickly. We are hiring for full time, temp to perm Customer Support Agents who are able to quickly and calmly respond to customer issues and questions about their utility service in Indiana. If you are someone who goes out of your way to help others, wants to work in a role where there is very little downtime and you're having to think about the best way to solve a problem apply now!
The purpose of the Customer Support Agent position is to deliver excellent customer care and create sustainable value for customers via phone. The Customer Care Agents handle service and information requests, billing explanations, cost savings advice, and explain company policies and procedures along with terms and conditions. You will be speaking on the phone and using a computer (navigating multiple screens and applications) in a call center environment.
Key Responsibilities of the Customer Support Agent:
Target Skill Sets: Call Center, Customer Service, Customer Care, Telemarketing, Collections, Call Center Agent, Customer Service Representative, Hospitality, Retail Sales