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Customer Support Staff

SEATTLE, WA 98111

Posted: 02/11/2019 Industry: Miscellaneous Clerk Job Number: 000005536

Customer Support Staff are needed in Seattle. They problem solve by phone, email, and using social media.

Daily responsibilities:
  • Resolving product or service problems by clarifying the customer' s complaint
  • Determining the cause of the problem
  • Selecting and explaining the best solution to solve the problem
  • Expediting correction or adjustment
  • Following up to ensure resolution

Skills/Qualifications:
  • Customer Service
  • Product Knowledge
  • Problem Solving
  • Market Knowledge
  • Documentation Skills
  • Analyzing Information and reporting
  • Multi-tasking

The position is in Seattle and is accessible by bus.

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