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Inbound Call Center Agents

ST LOUIS, MO 63132

Posted: 10/30/2019 Industry: Customer Service Job Number: 10306

Job Description

Immediate Openings for Inbound Call Center Agents with TRC's client -Keefe Group (possible Temp-To-Hire)

WHAT YOU'LL GET

  • Immediate Employment - Agents needed for Training classes start immediately.
  • $11.00 Per Hour + Overtime hours
  • Training
  • Great work environment
  • Paid weekly

WHAT WE WANT:

  • Strong communication skills with a good phone voice
  • Proficient using internet based programs
  • Flexibility to work at the St. Louis AND St. Charles locations
  • Flexibility to work any shift and schedule including Saturdays

About the Opportunity

Energetic Inbound Call Center Agents (possible temp-to-perm) are needed for our clients call center locations in St. Louis and St. Charles. Agents will be taking inbound calls from customers with online orders.

Work Schedule:

  • Training schedule: 8:00 AM to 4:00 PM
  • Shift Times: Monday - Friday 7:30 AM - 11:00 PM and Saturday from: 10:00 AM - 4:00 PM (you must be flexible to work any of these shifts as you will be assigned after training completion)

Core Responsibilities:

  • Take online orders from customer calls
  • Enter order information into system accurately and timely
  • Ability to answer customer questions effectively and efficiently once trained

Requirements:

  • Ability to work in a fast paced,m call center environment
  • Exceptional communication skills, professional phone etiquette and efficient computers skills required
  • Must be able to pass pre-employment screenings: credit, background and drug test

TRC is an EOE

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