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Linux Engineer

ALPHARETTA, GA 30004

Posted: 01/30/2019 Industry: IS Operations Mgr Job Number: 000005252

Our Client’s System Implementations and Support team is responsible for tier 2 lottery system and Interactive service operations support and system builds for quality assurance, development, and several individual jurisdictions. This includes support for Windows and Linux, SQL Server and MySQL, and web hosting in a virtual environment as well as proprietary software support. SIS Engineers work closely with other departments to ensure the timely support of all products. They must be able to demonstrate a high degree of initiative and provide timely completion of assigned tasks, respecting the organizational level and service level agreements in place. An SIS Engineer must be able to demonstrate a solid understanding of troubleshooting techniques and logical thought processes.

• Provide tier 2 technical support during a 24x7 on call rotation to support based production systems
• Provide tier 2 support to development and QA systems
• New system implementation including builds, system performance analysis, and vetting
• Troubleshooting of production problems including defining root causes and solutions
• Liaison between Operations and Development groups
• Technical Documentation
• Communicate technical incident details to business customers
• Remotely build, configure, and manage Windows Server and Linux enterprise systems
• Create, maintain, and update troubleshooting procedures, knowledge base articles, and technical bulletins
• Prioritize through evaluating impact, severity, and resources available
• Provides onsite support during system implementations and system overhauls

About TRC Professional Solutions

For over 10 years, professionals and employers have trusted TRC Professional Solutions with their business and careers. Year after year, Inavero’s Best of Talent and Staffing awards have been presented to TRC Professional Solutions for providing superior service and results to both our clients and job seekers. We create a different experience for our candidates and clients by remaining solely focused on bringing the right talent to the right opportunity, throughout every stage of our unique recruitment process. For more information, visit: https://www.trcprofessionalsolutions.com/

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