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Medicare Supplemental Insurance Enrollment Rep

West Columbia, SC 29169

Posted: 07/12/2019 Industry: Administrative Assistant Job Number: 000009349

Licensed Health Insurance Administrative Coordinator

40K-45K/yr

This position is a vital part in our client’s office family. You will be the eyes and ears for their team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Your Responsibilities

  • Handle and carefully respond to all inbound and outbound customer inquiries

  • Assisting clients on online and paper enrollments

  • Occasional need to assist agents with presentations at client sites

  • Provide excellent customer service through active listening

  • Work with confidential customer information and treat it sensitively

  • Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding

  • Appropriately communicate with customers

  • Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning

Requirements

  • Must have active Health Insurance License
  • Highly detail-oriented
  • 2 years of experience with employee benefits
  • Strong communication skills-both verbal and written

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