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PUBLIC INFORMATION OFFICER

COLUMBUS, OH 43229

Posted: 05/15/2019 Industry: Clerk General Job Number: 000007872

Public Information Officer

Job duties:

  • Represent department or agency when working with offices of elected officials at the county, state, and federal levels.
  • Prepare and present information regarding agency administered programs to community providers.
  • Work with Deputy Director to plan and implement marketing of agency programs.
  • Coordinate special events and activities. Instrumental in set up, preparation and media involvement for agency activities and media interaction.
  • Identify customers and success stories for the use of media personnel.
  • Research/gather information for data collection purposes.
  • Write, edit, proofread and copy edits documents for online presentation and print publications.
  • Coordinate/review Web site content to ensure accuracy and timeliness of information/images.
  • Manage annual agency Combined Charitable and Operation Feed Campaigns.
  • Assist secretary with agency Holiday Help program.
  • Prepare letters in response to customer, community, government or other agencies requesting public assistance information.
  • Provide back up for customer advocacy.
  • Provide desktop publishing, layout, design, typeset and camera-ready/print-ready copy of agency print materials.
  • Direct supervision for assigned staff in deputy director's absence.
  • Serve as back up to deputy director in providing direction to Information Support Services staff in regards to emergent situations and handling media relations.
  • Work closely with vendors to request quotes and place orders.
  • Generate purchase order requests.
  • Serve on committees/task forces and prepare media releases.
  • Responsible for submitting proper invoices to fiscal department.
  • Coordinate speaking engagements and attend speaking events/community events as an agency representative.
  • Utilize social media applications to promote agency programs and services.

MINIMUM QUALIFICATIONS:
Bachelor's degree in communications, journalism, public relations or related field with three (3) years of communications, journalism, public relations, or related experience; or any equivalent combination of training and experience.

MAJOR CHARACTERISTICS:

  • Knowledge of public relations; supervision; human relations; agency policy and procedures; interviewing.
  • Skill in word processing; office equipment operations.
  • Ability to deal with a variety of variables in somewhat unfamiliar context.
  • Add, subtract, multiply and divide whole numbers; calculate fractions, decimals and percentages.
  • Copy material accurately and recognize grammatical and spelling errors; proofread technical materials, recognize errors and make corrections,
  • Use proper research methods in gathering data.
  • Originate and/or edit articles for publication; gather collate and classify information about data, people or things.
  • Handle sensitive inquiries from and contacts with officials and general public.
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